Lala....I saw you mentioned you answered a call from your son's school in the middle of your session. Was this the session that the review was written on? If so, I think you should have given some of the money back. I definitely agree that your kids come first, but sometimes things like that can change the mood of the session. If that wasn't the case, then there is no need to offer any money back to the hobbyists. Sometimes people just don't click. It looks like you have been having a tough time in the real world. Just try to remember that you have to try to keep personal drama separate from your work. I know it is hard sometimes, but you will just get a bad rep if you are unable to do so.
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