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Go Back   ECCIE Worldwide > General Interest > Technical Questions
Reload this Page Frozen account?
Technical Questions Even the most computer-savvy may have technical questions regarding navigation of the site. Ask it here! If you have an answer, be our guest! (For further assistance, contact your local moderator or see the "Emails to the Staff" post in the Questions for the Staff city forums)

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Old 03-06-2018, 04:06 PM   #1
Chromie26
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Join Date: Mar 5, 2018
Location: houston
Posts: 1
Default Frozen account?
I was browsing with my main account Mangolover26 and it suddenly booted me out and everything says private. I have premium access on it, and used the "contact us" option but it is still frozen. If I can get help unlocking it, I would greatly appreciate it. Thank you!
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Old 03-07-2018, 09:16 AM   #2
River_Monger
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Join Date: Dec 11, 2017
Location: Central US
Posts: 175
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Quote:
Originally Posted by Chromie26 View Post
I was browsing with my main account Mangolover26 and it suddenly booted me out and everything says private. I have premium access on it, and used the "contact us" option but it is still frozen. If I can get help unlocking it, I would greatly appreciate it. Thank you!
Yep that happened to mine old account (Gruene_Goblin) - I have asked several times, PM'd and nothing...best of luck. I had to create a new account. Frustrating!
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Old 03-09-2018, 05:24 PM   #3
DrMalcom93
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Join Date: Mar 8, 2018
Location: Pennsylvania
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Default
Same thing happened to me. My old (primary) account was steveo4321. I had submitted a review a day earlier and received premium access. I was going through and having a blast reading the ROS of reviews. Then I go to click on a review and it says I don’t have privileges to access. I try another and another and all the same. I can’t access my PMs nor view any forums. I’ve tried the contact us and emailing the web support for the past day. Nothing. Not even a response. I too have to start all over.
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